{"id":313,"date":"2017-03-25T14:52:45","date_gmt":"2017-03-25T14:52:45","guid":{"rendered":"https:\/\/www.pecovatelska.cz\/blog\/?p=313"},"modified":"2017-03-25T14:53:58","modified_gmt":"2017-03-25T14:53:58","slug":"statistiky-kraje","status":"publish","type":"post","link":"https:\/\/www.pecovatelska.cz\/blog\/statistiky-kraje\/","title":{"rendered":"Z krajsk\u00fdch statistik jsem zd\u011b\u0161en\u00fd!"},"content":{"rendered":"<p><a href=\"https:\/\/www.pecovatelska.cz\/blog\/wp-content\/uploads\/2017\/03\/kol%C3%A1%C4%8D.png\"><img loading=\"lazy\" decoding=\"async\" style=\"float: left; margin: 0px 6px 0px 0px; display: inline;\" title=\"kol\u00e1\u010d\" src=\"https:\/\/www.pecovatelska.cz\/blog\/wp-content\/uploads\/2017\/03\/kol%C3%A1%C4%8D_thumb.png\" alt=\"kol\u00e1\u010d\" width=\"128\" height=\"128\" align=\"left\" \/><\/a>Poskytovatel\u00e9 to nenap\u00ed\u0161ou, poskytovatel\u00e9 se boj\u00ed. Jde jim o pen\u00edze, kter\u00e9 by se jim mohly kr\u00e1tit, p\u0159\u00edpadn\u011b by od kraj\u016f nemuseli dostat \u017e\u00e1dn\u00e9. Ale j\u00e1 to \u0159\u00edct m\u016f\u017eu: 95% statistick\u00e9ho vykazov\u00e1n\u00ed dat na kraje v posledn\u00edch dvou letech je irelevantn\u00edch. Proto\u017ee bu\u010f kraj po\u017eaduje informace, kter\u00e9 poskytovatel\u00e9 musej\u00ed jenom odhadnout, nebo je zad\u00e1n\u00ed matematicky neur\u010dit\u00e9, nebo se pou\u017e\u00edvaj\u00ed nedostate\u010dn\u011b vysv\u011btlen\u00e9 pojmy, nebo se jde proti lite\u0159e (\u010di alespo\u0148 duchu) z\u00e1kona o soci\u00e1ln\u00edch slu\u017eb\u00e1ch. To je, co?<!--more--><\/p>\n<h2>Statistika nuda je<\/h2>\n<p>Aby to nevypadalo, \u017ee jsem proti vykazov\u00e1n\u00ed dat \u2013 v\u016fbec ne! Za 20 let v oboru jsem vytvo\u0159il \u010di pomohl vytvo\u0159it tuny statistik pro stovky poskytovatel\u016f. Jenom\u017ee to jsou statistiky, kter\u00e9 d\u00e1vaj\u00ed opravdu smysl, kter\u00e9 jsou matematicky podlo\u017een\u00e9 a v p\u0159\u00edpad\u011b pot\u0159eby odkontrlovateln\u00e9.<\/p>\n<p>Jde o tzv. \u201ctvrd\u00e1 data\u201d. Vysv\u011btl\u00edm: Nap\u0159\u00edklad \u00fadaj \u201ccelkov\u00e1 tr\u017eba za z\u00e1kladn\u00ed \u010dinnosti poskytnut\u00e9 u\u017eivatel\u016fm pe\u010dovatelsk\u00e9 slu\u017eby v obdob\u00ed od 1.1.2016 do 31.12.2016\u201d \u2013 to jsou tvrd\u00e1 data. Existuje prost\u011b \u010d\u00edslo, kter\u00e9 je na 100% spr\u00e1vn\u011b. D\u00e1 se dohledat v \u00fa\u010detnictv\u00ed. Lze jej ov\u011b\u0159it. A, co je velmi d\u016fle\u017eit\u00e9, je zcela objektivn\u00ed, ned\u00e1v\u00e1 prostor pro diskuse, kdy\u017e jej bude vypl\u0148ovat v\u00edce lid\u00ed za jednu organizaci, bude st\u00e1le stejn\u00e9.<\/p>\n<p>Naproti tomu existuj\u00ed tzv. \u201cm\u011bkk\u00e1\u201d data, tedy ta, kter\u00e1 se daj\u00ed vymyslet. Pou\u017eiji p\u0159\u00edklad z vypl\u0148ov\u00e1n\u00ed \u017e\u00e1dost\u00ed o dotace \u2013 \u201cP\u0159edpokl\u00e1dan\u00fd po\u010det u\u017eivatel\u016f slu\u017eby v n\u00e1sleduj\u00edc\u00edm roce\u201d. Jak m\u00e1 tohle n\u011bkdo proboha \u017eiv\u00e9ho v\u011bd\u011bt? A co h\u016f\u0159 \u2013 jak m\u016f\u017ee tohle \u010d\u00edslo \u2013 z\u00edskan\u00e9 v lep\u0161\u00edm p\u0159\u00edpad\u011b jako kvalifikovan\u00fd odhad a v hor\u0161\u00edm p\u0159\u00edpad\u011b jako\u017eto bohapust\u00fd v\u00fdmysl \u2013 v\u016fbec n\u011bkomu n\u011bco \u0159\u00edct?<\/p>\n<h2>Nej\u010dast\u011bj\u0161\u00ed proh\u0159e\u0161ky kraj\u016f<\/h2>\n<ul>\n<li>S\u010d\u00edt\u00e1n\u00ed \u201cjablek s hru\u0161kami\u201d \u2013 typicky u t\u00e9 <a href=\"https:\/\/www.pecovatelska.cz\/blog\/vytizenost\/\">vyt\u00ed\u017eenosti<\/a>. Prost\u011b \u0159ad\u011b lid\u00ed st\u00e1le nedo\u0161lo, \u017ee \u010d\u00e1st \u00fakon\u016f m\u00e1me v hodinov\u00e9 sazb\u011b, \u010d\u00e1st na \u00fakony a \u010d\u00e1st na kilogramy. A opravdu, tohle nese\u010dtete <img decoding=\"async\" class=\"wlEmoticon wlEmoticon-winkingsmile\" style=\"border-style: none;\" src=\"https:\/\/www.pecovatelska.cz\/blog\/wp-content\/uploads\/2017\/03\/wlEmoticon-winkingsmile.png\" alt=\"Winking smile\" \/><\/li>\n<li>Matematicky neur\u010dit\u00e9 zad\u00e1n\u00ed \u2013 poslechn\u011bte si t\u0159eba toto, cituji pro pobaven\u00ed doslova: \u201cCelkov\u00fd po\u010det u\u017eivatel\u016f, kter\u00fdm byla slu\u017eba v roce 2016 poskytnuta (jedna osoba m\u016f\u017ee b\u00fdt zapo\u010d\u00edt\u00e1na v\u00edcekr\u00e1t \u2013 v p\u0159\u00edpad\u011b, \u017ee u\u017eivatel vyu\u017eije slu\u017ebu opakovan\u011b)\u201d. Tak m\u016f\u017ee b\u00fdt zapo\u010d\u00edt\u00e1na v\u00edcekr\u00e1t, nebo mus\u00ed? A kolikr\u00e1t m\u00e1 b\u00fdt zapo\u010d\u00edt\u00e1na, kdy\u017e j\u00ed byla slu\u017eba poskytov\u00e1na t\u0159eba denn\u011b? Ha?<\/li>\n<li>Zji\u0161\u0165ov\u00e1n\u00ed \u00fadaj\u016f, kter\u00e9 poskytovatel\u00e9 nesleduj\u00ed \u2013 ano, to je v\u0161echno od vztah\u016f v rodin\u011b a\u017e po v\u00fd\u0161i p\u0159\u00edsp\u011bvk\u016f na p\u00e9\u010di. Je docela komick\u00e9, jak jsou poskytovatel\u00e9 tla\u010deni zpracov\u00e1vat osobn\u00ed \u00fadaje klient\u016f, kter\u00e9 ke sv\u00e9 pr\u00e1ci nepot\u0159ebuj\u00ed. Viz ony slavn\u00e9 karty soci\u00e1ln\u00edch slu\u017eeb. P\u0159itom z\u00e1kon na ochranu osobn\u00edch \u00fadaj\u016f v \u00a7 5 bod\u011b 1 p\u00edsm. d) jasn\u011b stanov\u00ed, \u017ee spr\u00e1vce je povinen \u201cshroma\u017e\u010fovat osobn\u00ed \u00fadaje odpov\u00eddaj\u00edc\u00ed pouze stanoven\u00e9mu \u00fa\u010delu a v rozsahu nezbytn\u00e9m pro napln\u011bn\u00ed stanoven\u00e9ho \u00fa\u010delu\u201d.<\/li>\n<li>Pokusy o zji\u0161\u0165ov\u00e1n\u00ed nemo\u017en\u00e9ho \u2013 vyt\u00ed\u017eenost a soci\u00e1ln\u00ed pracovn\u00edci t\u0159eba. To se vezme vyk\u00e1zan\u00e1 p\u00e9\u010de, a proto\u017ee v n\u00ed (logicky) nejsou obsa\u017eeny hodiny pr\u00e1ce managementu, tak se pou\u017eije \u201cn\u011bjak\u00fd\u201d koeficient, aby to \u201cn\u011bjak\u201d vy\u0161lo. Co na tom, \u017ee to ka\u017ed\u00e9mu poskytovateli vyjde \u201cn\u011bjak jinak\u201d, m\u00e1me sv\u00fdch x hodin str\u00e1ven\u00fdch p\u00e9\u010d\u00ed za den, tabulky jsou vypln\u011bny a sv\u011bt pro tentokr\u00e1t zachr\u00e1n\u011bn.<\/li>\n<li>Zav\u00e1d\u011bn\u00ed pojm\u016f, kter\u00e9 nejsou definov\u00e1ny v z\u00e1kon\u011b ani v \u00fahradov\u00e9 vyhl\u00e1\u0161ce. Ono je p\u011bkn\u00e9, \u017ee \u00fastava \u010cR hnedka zkraje uv\u00e1d\u00ed, \u017ee \u201cnikdo nesm\u00ed b\u00fdt nucen \u010dinit, co z\u00e1kon neukl\u00e1d\u00e1\u201d, pro vykazov\u00e1n\u00ed dat v oblasti soci\u00e1ln\u00edch slu\u017eeb to ale evidentn\u011b neplat\u00ed. Kdy\u017e n\u00e1m neposta\u010d\u00ed ustanoven\u00ed a pojmy z\u00e1kona, tak zavedeme vlastn\u00ed, ne? A tak tu m\u00e1me <em>intervence<\/em>, <em>n\u00e1v\u0161t\u011bvy<\/em>, <em>setk\u00e1n\u00ed<\/em>, d\u011blen\u00ed p\u00e9\u010de na <em>p\u0159\u00edmou<\/em> a <em>nep\u0159\u00edmou<\/em>, v jin\u00e9m kraji zase \u201c<em>face to face<\/em>\u201d\u00a0 a \u201c<em>non face to face<\/em>\u201d. Z\u00e1kladn\u00ed \u00fakony p\u00e9\u010de jsou rozd\u011blov\u00e1ny na \u201c<em>ty co kraj zaj\u00edmaj\u00ed<\/em>\u201d a \u201c<em>zbytek<\/em>\u201d a pojem \u201c<em>maxim\u00e1ln\u00ed denn\u00ed kapacita slu\u017eby<\/em>\u201d u\u017e by si zaslou\u017eil vlastn\u00ed celove\u010dern\u00ed horor.<\/li>\n<li>Nepochopen\u00ed principu \u010di typick\u00e9ho pr\u016fb\u011bhu slu\u017eby. Opravdu to nen\u00ed tak, \u017ee by jeden pracovn\u00edk v p\u0159\u00edm\u00e9 p\u00e9\u010di v dan\u00fd okam\u017eik pracoval s jedn\u00edm klientem a takto to \u0161lo vyk\u00e1zat. Zeptejte se t\u011bch dvou pe\u010dovatelek, co v\u010dera jely (spole\u010dn\u011b!) autem na n\u00e1kupy pro osm lid\u00ed, z \u010deho\u017e t\u0159em klient\u016fm donesly n\u00e1kup a\u017e do bytu a zbyl\u00fdch p\u011bt klient\u016f se pro to stavilo v kancel\u00e1\u0159i pe\u010dovatelek v DPS.<\/li>\n<\/ul>\n<h2>Jak to m\u00e1 b\u00fdt spr\u00e1vn\u011b?<\/h2>\n<p>Smutn\u00e9 je, \u017ee kraje nep\u0159evzaly \u2013 ani co do rozsahu, ani co do formy \u2013 vykazov\u00e1n\u00ed statistick\u00fdch dat, kter\u00e9 se ka\u017ed\u00fd rok v kv\u011btnu \u010di \u010dervnu pos\u00edlaj\u00ed na MPSV pomoc\u00ed aplikace OK-poskytovatel. Na tu jsme si sice v minulosti tak\u00e9 st\u011b\u017eovali, ale plat\u00ed u n\u00ed alespo\u0148 toto:<\/p>\n<ol>\n<li>V\u0161ichni poskytovatel\u00e9 soci\u00e1ln\u00edch slu\u017eeb v \u010cR maj\u00ed <strong><em><u>stejn\u00e9 statistiky<\/u><\/em><\/strong>.<\/li>\n<li>V\u0161ichni poskytovatel\u00e9 soci\u00e1ln\u00edch slu\u017eeb v \u010cR maj\u00ed <strong><em><u>stejn\u00fd term\u00edn<\/u><\/em><\/strong> odevzd\u00e1n\u00ed.<\/li>\n<li>Do informa\u010dn\u00edho syst\u00e9mu lze data <strong><em><u>elektronicky importovat<\/u><\/em><\/strong>.<\/li>\n<li>Existuje <a href=\"https:\/\/portal.mpsv.cz\/soc\/ssl\/poskyt\/pgm_info\/rozhrani\/vykazovani_soc_sluzeb_v1,9.pdf\">smyslupln\u00e1 p\u0159\u00edru\u010dka<\/a>, na jej\u00edm\u017e z\u00e1klad\u011b to <strong><em><u>lze pochopit<\/u><\/em><\/strong>.<\/li>\n<li>Sledovan\u00e9 ukazatele <strong><em><u>koresponduj\u00ed s pojmy <\/u><\/em><\/strong>ze z\u00e1kona (\u010di vyhl\u00e1\u0161ky).<\/li>\n<\/ol>\n<p>M\u016fj p\u016fvodn\u00ed z\u00e1m\u011br byl pro ka\u017ed\u00fd kraj naprogramovat n\u011bjakou \u201cm\u00edstn\u00ed\u201d \u00fapravu PC IS \u201cPe\u010dovatelsk\u00e1 slu\u017eba\u201d, ale kdy\u017e vid\u00edm, jak\u00fd je v tom nepo\u0159\u00e1dek, vzd\u00e1v\u00e1m to. Samoz\u0159ejm\u011b, pokud budete m\u00edt s vykazov\u00e1n\u00edm statistik n\u011bjak\u00e9 pot\u00ed\u017ee, v\u017edycky mi m\u016f\u017eete napsat nebo zavolat, a j\u00e1 V\u00e1m v\u017edy porad\u00edm, kter\u00fd \u00fadaj z programu je \u201cnejbl\u00ed\u017ee\u201d po\u017eadovan\u00e9mu \u00fadaji do v\u00fdkazu, v\u00edc toho ale neum\u00edm.<\/p>\n<p>A co Vy, na\u0161li jste n\u011bjak\u00e9 \u201cperli\u010dky\u201d ve v\u00fdkazech pro V\u00e1\u0161 kraj? Pod\u011blte se s n\u00e1mi ostatn\u00edmi v diskusi!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Poskytovatel\u00e9 to nenap\u00ed\u0161ou, poskytovatel\u00e9 se boj\u00ed. Jde jim o pen\u00edze, kter\u00e9 by se jim mohly kr\u00e1tit, p\u0159\u00edpadn\u011b by od kraj\u016f nemuseli dostat \u017e\u00e1dn\u00e9. Ale j\u00e1 to \u0159\u00edct m\u016f\u017eu: 95% statistick\u00e9ho vykazov\u00e1n\u00ed dat na kraje v posledn\u00edch dvou letech je irelevantn\u00edch. Proto\u017ee bu\u010f kraj po\u017eaduje informace, kter\u00e9 poskytovatel\u00e9 musej\u00ed jenom odhadnout, nebo je zad\u00e1n\u00ed matematicky neur\u010dit\u00e9, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-313","post","type-post","status-publish","format-standard","hentry","category-obecne-informace"],"_links":{"self":[{"href":"https:\/\/www.pecovatelska.cz\/blog\/wp-json\/wp\/v2\/posts\/313","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pecovatelska.cz\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.pecovatelska.cz\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.pecovatelska.cz\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pecovatelska.cz\/blog\/wp-json\/wp\/v2\/comments?post=313"}],"version-history":[{"count":2,"href":"https:\/\/www.pecovatelska.cz\/blog\/wp-json\/wp\/v2\/posts\/313\/revisions"}],"predecessor-version":[{"id":316,"href":"https:\/\/www.pecovatelska.cz\/blog\/wp-json\/wp\/v2\/posts\/313\/revisions\/316"}],"wp:attachment":[{"href":"https:\/\/www.pecovatelska.cz\/blog\/wp-json\/wp\/v2\/media?parent=313"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.pecovatelska.cz\/blog\/wp-json\/wp\/v2\/categories?post=313"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.pecovatelska.cz\/blog\/wp-json\/wp\/v2\/tags?post=313"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}